| Event Overview | |
|---|---|
| Event Date: | 13 – 14 May 2026, |
| Event Venue: | Jio World Convention Centre Mumbai, Jio World Centre, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India, |
| Web: | https://phygitalretailconvention.com/ |
Phygital Retail Convention Mumbai is widely regarded as a premier platform where the retail community comes together to learn, collaborate, and build growth strategies that connect physical stores with digital channels. The event brings decision makers from brands, marketplaces, malls, logistics, technology, and design to one place, enabling productive conversations that matter. Attendees discover practical ways to elevate shopper experience, improve margins, and strengthen supply chains. The atmosphere is solutions focused and action oriented, with real examples and actionable frameworks. Exhibitors showcase retail technologies alongside creative design, allowing visitors to see how tools fit into store layouts and omnichannel journeys. PRC helps businesses of every size find partners, validate ideas, and move from concept to execution with speed.
Why The Event Matters For Retail
Retail leaders face shifting consumer expectations, rising competition, and constant pressure on unit economics, and Phygital Retail Convention Mumbai provides clarity on what works now. The event emphasizes measurable results, from conversion uplift to shrinkage reduction and better inventory turns. Delegates examine how to fuse human touch with digital intelligence, so that every channel supports the next. You will hear about store roles within omnichannel journeys, how service design drives loyalty, and what it takes to maintain profitability while scaling. Case studies reveal how brands use analytics to plan assortments, how they personalize communications without losing authenticity, and how they build operational resilience. The learning is practical, so teams can adopt ideas quickly.
Multi Dimensional Exhibition Experience
Phygital Retail Convention Mumbai features an exhibition that spans the complete retail value chain, allowing visitors to walk a path from sourcing to store and from store to doorstep. Technology providers demonstrate POS, order management, warehouse automation, last mile optimization, and returns orchestration. Design specialists present fixtures, signage, lighting, and experiential zones that turn browsing into buying. Experience experts show how scent, sound, and digital media shape mood, dwell time, and conversion. Data partners highlight attribution and customer insight tools, making it simpler to tie campaigns to outcomes. Marketing and omnichannel solutions stand beside CX platforms and CRM suites, so teams can compare options and plan integrated stacks on the show floor.
Innovation Themes And Trends
The conversations at Phygital Retail Convention Mumbai revolve around innovation that delivers visible impact. Topics include AI guided merchandising, computer vision for loss prevention, and robotics for backroom efficiency. Supply chain leaders explore demand sensing, automated replenishment, and sustainable packaging that protects margins while meeting consumer values. Store teams learn how endless aisle, assisted selling, and mobile checkout reduce friction for shoppers and associates. Omnichannel marketers evaluate loyalty design, audience building, and consent based personalization. Real estate and planning professionals discuss site strategy, transit retail potential, and community centric destinations. Throughout, speakers stress agility, data literacy, and cross functional teamwork, so ideas move from slide to pilot and from pilot to scale.
Who Should Exhibit: Retail Design And Support Services
Phygital Retail Convention Mumbai is a strong stage for architects, lighting specialists, signage and display experts, fixture manufacturers, point of purchase suppliers, and in store experience studios. These exhibitors meet brand leaders who want to refresh store formats, reduce build costs, and create immersive environments that are operationally simple. Multi sensory consultants demonstrate how coordinated soundscapes and fragrances improve footfall quality. Logistics companies present network design, fulfillment models, and carrier partnerships that balance cost with speed. Outdoor media and out of home agencies share targeting and measurement updates. The result is a rich marketplace where creative vision and practical execution come together, helping retailers design spaces that delight customers and deliver performance.
Who Should Exhibit: Retail Space And Destination Developers
Leaders managing shopping centres, transit retail destinations, and social or lifestyle hubs find an eager audience at Phygital Retail Convention Mumbai, because brand portfolios are evolving and need fresh, data informed locations. Mall tenant service providers and real estate advisors connect with retailers seeking right sized footprints and flexible formats. Mixed use developers learn how to craft destinations that blend commerce, culture, and community programming. Conversations often cover category curation, digital leasing tools, and experience calendars that keep footfall healthy across the week. Urban planners and civic teams gain insights on mobility, sustainability, and accessibility. The exhibition makes it simple to align leasing, marketing, and operations to create resilient, loved places.
Who Should Exhibit: Brands And Retailers
Phygital Retail Convention Mumbai welcomes established brands and fast scaling direct to consumer players that want to grow distribution, improve unit economics, and strengthen customer relationships. Categories span fashion and lifestyle accessories, home and interiors, food and grocery, FMCG, leisure and entertainment, health and wellness, consumer electronics, and specialty formats. Retail leaders meet marketplaces, investors, and solution partners who can accelerate expansion. Teams evaluate tools for product discovery, cross sell, and subscription models, along with returns reduction and warranty management. Sourcing and private label managers explore materials, compliance, and ethical supply options. For many exhibitors, PRC becomes a launchpad to test concepts, find channel partners, and lock in strategic collaborations.
Conference Program And Knowledge Exchange
The conference at Phygital Retail Convention Mumbai brings together CEOs, CMOs, CTOs, supply chain heads, and design leaders for sessions that focus on outcomes and operating models. Keynotes decode shifts in consumer behavior and the economics behind winning formats. Panels compare approaches to store network optimization, dark stores, and experiential flagships. Masterclasses delve into loyalty design, customer lifetime value, privacy by design, and performance measurement. Live case studies highlight omnichannel orchestration, fulfillment innovation, and workforce enablement. Attendees appreciate the frank discussions about budget trade offs and sequencing, so they can adopt the right capabilities at the right time. The format encourages questions, peer learning, and practical toolkits to take back to teams.
Networking, Partnerships, And Business Outcomes
Phygital Retail Convention Mumbai is designed for meaningful networking that translates into business results. Curated meetings help brands meet the most relevant solution providers and venue partners without sifting through noise. Founders connect with investors who understand retail timelines and unit economics. Operators gain mentorship from leaders who have executed complex rollouts. Informal lounges and focused meetups encourage honest conversations about challenges like stockouts, shrinkage, and last mile leaks. Many participants leave with concrete action plans, pilot partners, and timelines. Because the community values collaboration, introductions often continue long after the event, enabling teams to resolve blockers quickly and maintain momentum through execution phases and scaling transitions.
How To Get The Most Value As An Attendee
Teams planning to attend Phygital Retail Convention Mumbai can maximize value by setting a few clear goals and aligning stakeholders before arrival. Decide which metrics you want to move, such as conversion uplift, average order value, or delivery promise accuracy. Map your current tech stack and note integration constraints, so conversations stay realistic. Schedule time for experience zones to see how solutions feel on the floor. Attend sessions that address both strategy and hands on execution, and capture templates you can adapt at work. Build a short list of partners to trial and define success criteria and timelines. After the event, follow up quickly, lock pilots, assign owners, and review progress weekly to keep energy high.
The most powerful outcome from Phygital Retail Convention Mumbai is clarity on how to create value for customers while safeguarding profitability and operational health. The event blends creative store design with reliable technology, and pairs bold ideas with grounded execution roadmaps. Whether you are refreshing formats, expanding into new channels, or building an experience led brand, PRC offers the connections and knowledge to move forward with confidence. The exhibition helps you see solutions in context, the conference sharpens your strategy, and the networking turns plans into partnerships. For many teams, a few days of focused learning and collaboration translates into a year of smarter decisions and stronger results.